Computer Maintenance Module 2


This SkillBuilder Module is the second of several modules on Computer Maintenance designed to provide you with the skills and knowledge required for effective customer service in the workplace.

- Approach computer use with the right attitude
- Identify and use help options
- Understand computer safety threats
- Recognize symptoms of computer viruses and spyware
- Determine how to secure a computer against spyware and viruses
- Establish how to safely remove unused programs and files
- Identify how to manage Start Up items
- Recognize the benefits of defragmenting the hard drive
- Determine how to defragment the hard drive
- Understand how to safely clean computer equipment
- Identify safety tips to clean and maintain computer equipment

To get the most out of this mobile learning app, be sure to carefully review the content, watch the video(s) and take the self-assessment test.



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